Upon receiving your order, we ask that you thoroughly inspect and test all products purchased for defects or issues the manufacturer may have potentially overlooked. If you encounter an item that is Dead on Arrival (DOA) or defective, please notify us immediately so that we can quickly address the issue.
All products offered at BigMarvel.com (unless specifically stated otherwise), carry an implied, industry-standard 14-Day Warranty against defects due to manufacturing or failure. The warranty does not include any use of the product that does not fall into the designed use of the product as intended by the manufacturer. Additionally, the 14-Day Warranty officially begins on the day that the product was delivered, and not on the day that it was put to use.
We currently ship from Orlando, FL and Houston, Texas on business days when we receive your order. You'll receive a tracking number by email so you can check the status of your order as it is being shipped to you. To receive same day processing, please place an order before 12:00 PM EST. Please note that we do not ship on weekends or holidays. We can't cancel or edit any order that has been sent for delivery. To edit your order, contact us immediately.
USPS First-class Mail: Free shipping on orders over $30!
USPS Priority Mail: Orders under $75.00 will be charged a $5.75 flat rate, all orders over $75.00 will be shipped free!
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